Terms of Service - LedgerSignal

1. Agreement

By accessing or using LedgerSignal, you agree to these Terms of Service. If you're using LedgerSignal on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

2. Service

LedgerSignal provides AI-powered bank statement analysis tools for insolvency practitioners. We extract transaction data from documents, identify patterns, and help you analyse financial records.

3. Your Data

You retain ownership of all data you upload. You grant us a limited licence to process your data solely to provide the service. We don't use your data to train AI models—this is contractually prohibited with our AI providers.

4. Your Responsibilities

Ensure you have the right to upload and process documents
Keep your account credentials secure
Use the service in compliance with applicable laws
Verify AI-generated outputs before relying on them for professional decisions

5. Accuracy

While we aim for high accuracy in data extraction and analysis, AI can make errors. You should verify important outputs independently before using them in legal or financial proceedings.

6. Payment

Paid plans are billed in advance. Prices may change with 30 days notice. Refunds are at our discretion.

7. Termination

Either party can terminate at any time. Upon termination, you can export your data. After 30 days, we'll delete your data from our systems.

8. Limitation of Liability

To the maximum extent permitted by law, LedgerSignal's liability is limited to the fees you've paid in the 12 months preceding any claim. We're not liable for indirect, incidental, or consequential damages.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia.

10. Contact

Questions? Email us at john@ledgersignal.com